East
Bethel, Minnesota
763-670-4521
labhaven@live.com
Purchasing
Terms
Lab Haven's Purchasing Policy
Deposits
Deposits to reserve puppies are non-refundable.
If we are unable to provide you with the puppy of your choice
once
you have placed a deposit, you
may choose another
available puppy at that
time. If there is not
another puppy available that meets your criteria (color, gender,
etc.) you will be put on a waiting list for the next
available one. We will notify you of your status on the waiting list
via phone or email. If you have reserved a
puppy that becomes unable to be sold due to illness, defects,
etc. you may choose another unreserved puppy, or be placed on the
waiting list for a future puppy. See also our Health
Guarantee.
If you have placed a deposit on a puppy and become unable to take the
puppy, you may put your deposit toward another puppy within 12 months
of your deposit date. After 12 months, your deposit will be forfeited.
Choosing Puppies
from Our Litters
Reservations for 2 males and 2
females from each litter will be taken prior to the litter being born.
All other reservations will be accepted once the puppies arrive.Puppies
will be chosen in the order that deposits are received which is a first
come first serve basis. Once
the puppies reach 3-1/2 weeks of age, you are welcome to visit us and
choose your puppy. Each puppy MUST be chosen by the time the puppies
reach 5 weeks old or you will be put at the end of the choosing order.
This will enable us to find homes for all unreserved puppies in the
litter more quickly.
We encourage families to choose their puppy in person, but if that is
not possible we will provide photos and helpful information about the
puppies via email to allow you to make your
decision.
Final Payments
Final
payments are due
before or at the time of pick up or 3 days prior to shipping. If for
some reason you
become unable to take a puppy you have purchased in full, you will
be given
3 days from the date of final payment to receive a refund (less the
$250
deposit). After the 3 day period all final payments plus deposits are
non-refundable, however you still have the option to apply your deposit
to the purchase of another puppy from Lab Haven within 12 months of
your deposit date.
It
is our goal that all our puppies are placed in loving homes.
If ever for some reason you are not able to keep your dog you purchased
from Lab Haven at any point in time, we ask that you please bring
him/her, along with all AKC paperwork, back to Lab Haven
to find a new
home. We would much rather re-home a dog than see it go to a
shelter or worse. No refund will be given.
Accepted
Payment Methods:
- Personal Checks are accepted
for deposits only.
- Cash may be used if you pick
your puppy up in person.
- Paypal (a 4% fee will be added to paypal
transactions)
Shipping
If shipping is needed, we can provide this service to any of the 48
Continental United States and Alaska, for an additional $350.00. (Or
$400.00 for
two pups traveling together in the same kennel.) These are actual
costs, we do not inflate this price at all. If you require shipping for
your puppy please provide us with your name, address, phone number and
airport of choice when you purchase your puppy. While we've never had an
issue shipping a puppy, we cannot be held responsible once the puppy is
dropped off at the airport.
Registration
We sell all our AKC puppies on a limited registration basis. Full AKC
registration may be obtained at Lab Haven's discretion for an
additional fee. Please let us know ahead of time if you are interested
in full registration for a puppy you may be purchasing.
Additional
Information
Lab Haven reserves the right to deny any sale we feel would put a puppy
in an unsafe environment. We raise our puppies to be loving animals and
want the very best for them as they are each a part of our family while
in our care and we love them like our own.